A zoom meeting where a professional can be seen interacting with a patient

APPOINTMENT MANAGEMENT

  • Offer appointments by videoconference on Zoom
  • Reserve availability for your existing clients
  • Benefit from a bilingual interface for your clients
  • Choose your cancellation policy
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APPOINTMENT REMINDERS AND CONFIRMATION

Your clients receive an e-mail or SMS reminder.

See at a glance if a client has confirmed their appointment

The confirmation email recieved by a client after booking an appointment on GOrendezvous
A GIF of a canceled appointment being replaced automatically by GOrendezvous' waiting list

AVAILABILITY MANAGEMENT

  • Replace your cancellations with the automated waiting list
  • Choose the availabilities you want to display and limit the number of appointments per day
  • Avoid gaps in your schedule by regrouping appointments together

MANAGE MULTIPLE LOCATIONS

  • Manage your physical and virtual locations
  • Offer services in different time zones effortlessly
A dotted line connecting two location markers
A view of a GOrendezvous schedule showing 4 professionals' daily schedules

TEAM MANAGEMENT

  • View the schedules of several professionals
  • Manage employee permissions

ROOM AND EQUIPMENT MANAGEMENT

  • See which rooms and equipments are available
A popup alerting the user that a room is not available when trying to add an appointment to the schedule
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SEE MULTIPLE CLIENTS AT A TIME

A GOrendezvous schedule showing two overlapping client appointments

Example for acupuncturists

GOrendezvous allows you to make a double reservation after the first 30 minutes or less of an appointment, whether for a new client or not.

Example for chiropractors

If you see several patients in a 15-minute window for minor adjustments, GOrendezvous allows you to bring patients in simultaneously, for example, at 9 a.m. So, a late arrival does not affect your schedule.

GROUP CLASS MANAGEMENT

  • Offer your classes online or in person
  • Create multi-classes sessions and class passes
GOrendezvous' class schedule on an ipad and an iphone, displaying the available filters and the information of upcoming classes

CUSTOMER TAGS

GOrendezvous tags associated to a client

Custom Tags

Create custom tags and assign them to the clients of your choice.

Use specific tags to perform actions.

For example, prevent clients from making further appointments by marking them as a “banned client".

INTEGRATION WITH GOOGLE CALENDAR

  • Synchronize your GOrendezvous with your Google calendar
GOrendezvous's google calendar selection view

Frequently Asked Questions

What happens if I lose my internet connection?

It doesn’t happen often with a good internet provider but rest assured that you can always access your schedule on your smartphone if you have a data plan. Also, if you connected your Google Calendar, you always have access to your appointments in your calendar.

Can I automatically repeat an appointment?

Yes. We help you to easily repeat an appointment in just a couple of clicks. You can choose the days of the week when the appointment will repeat as well as the frequency and the duration of the recurrence.

Do clients get notified when I ban them?

No. Whether the banned client is or isn’t logged into their account, it will appear to them as if you have no available appointments as long as they use the same email they initially signed up with. You can alter the message that is displayed to them when they attempt to book or get on the waiting list.

Can I offer appointments online only to existing clients?

Yes, you have the option to ask new clients to call to book their first appointment.

Can we offer online booking only for specific professionals?

Yes, you can choose which professionals are available for online booking.

I offer more than one service and they all have different lengths, can GOrendezvous handle that?

Yes, you can choose the length of each individual service. Also, if you book a client for a certain service and you know appointments with this particular client are usually 15 minutes shorter than usual, you can manually alter the length of that specific appointment.

Is Zoom a secure and confidential platform?

As always, security is a priority for GOrendezvous. Our technical team has been paying close attention to the recent security concerns raised about Zoom.

However, in early April Zoom announced multiple reassuring improvements to its security. Here is an article written by our team to help you better understand Zoom’s updates.

Do I have to create a Zoom account to use it with GOrendezvous?

To take advantage of GOrendezvous’ Zoom integration, you must create a Zoom account. According to your videoconferencing needs, you can pick the Zoom plan of your preference (free, health, or chargeable).

When my client opens the link to access the videoconference, will they have to enter a password if I activated the mandatory password option in my preferences?

A unique identification number will be automatically generated for each class. This identification number is encrypted in the link emailed to your clients. The password will also be encrypted into that same link if this option is activated.

Therefore, all your clients will have to do is click the link they’ll receive by email and they will be redirected to the videoconference without having to enter a password.